Complaints

We value complaints and suggestions to use information from them to help us improve our website services.

If something goes wrong or you are dissatisfied with our websites, please tell us. Sometimes there could be any mistakes, so if you are not happy with a content you have browsed from us we want to know. We will look into your complaints, and let you know the outcome to take steps to put things right as soon as we can.

Complaints and suggestions can be made through:

ICT Technical
Email: info@encl.lk
Tel: +94 11 7522 840 / 842

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Corporate and Public Relations
Email: info@expressnewspapers.lk
Tel: +94 11 7522 840 / 842

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Please note that any social care complaints are dealt with online with the appropriate procedure and legislation.